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Get answers to your medical questions from the comfort of your own home No more waiting for a phone call or letter – view your results and your doctor’s comments within days. By mastering MyChart ’ s functionalities, prioritizing patient engagement, adhering to ethical and legal guidelines, and continuously striving for improvement, you can unlock the platform’s full potential and elevate your professional image significantly. If I send a MyChart message, when can I expect a reply? Can I view a family member’s medical record in MyChart ? I have two or more MyChart accounts. Can I link them together? On the MyChart login screen, click the Forgot Username? Or Forgot Password? Link for help. If you forgot both your username and password, start with the username first. Encouraging patients to use MyChart can be achieved through several strategies: Education: Nurses can educate patients on the benefits and functionalities of MyChart during appointments. Assistance with Registration: Helping patients sign up for MyChart can significantly increase enrollment rates. After shifting back to an extensible MyChart , we refocused our resources on adoption and optimization of standard MyChart features . This has led to a substantial improvement in patient portal activation and engagement. We have more than 1.6 million active MyMountSinai users.