After shifting back to an extensible MyChart, we refocused our resources on adoption and optimization of standard MyChart features . This has led to a substantial improvement in patient portal activation and engagement. We have more than 1.6 million active MyMountSinai users. Beyond the increase of biomedical information are rising demands for physician response to portal messaging ( MyChart messages) and review of wearable generated data. More recently health professionals have seen a rise in MyChart messages coming in through the Epic patient portal. – MyChart secure email improves outcomes and patient-centered care. KP found patient-physician email is associated with a 2 to 6.5% improvement in HEDIS measures. -MyChart positively impacts patient loyalty and member satisfaction. A hospital - wide campaign raised awareness of MyChart activation and usage for inpatients. This included education and training for ancillary staff, nursing, and physicians on activation and engaging patients and caregivers in their health with MyChart during their hospitalization. High MyChart adoption can reduce call volume by 30% and no-show rates by 25%. At Healthlink Advisors, we help organizations go beyond implementation — optimizing tools like MyChart , Cheers, MyChart Bedside, and Welcome to deliver real value for patients and providers. By giving hospitalized patients access to their clinical data in real time, our hospital has increased transparency and engagement with patients so that they can be informed decision-makers.
What Top Hospitals Say About Optimizing myChart Presence
After shifting back to an extensible MyChart, we refocused our resources on adoption and optimization of standard MyChart features . This has led to a substanti...